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Privacy policy

Last updated: September 15, 2025

Frugalcarts operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Frugalcarts is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.


Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. Depending on how you interact with the Services, we may collect or process the following categories of personal information:

  • Contact details (name, address, billing address, shipping address, phone number, email)

  • Financial information (credit/debit card details, account numbers, payment confirmation)

  • Account information (username, password, security questions, preferences, settings)

  • Transaction information (items viewed, carted, wishlisted, purchased, exchanged, or canceled)

  • Communications with us (customer support inquiries)

  • Device information (IP address, browser, device, network details)

  • Usage information (your interactions and navigation on the Services)


Personal Information Sources

We may collect information:

  • Directly from you (account creation, checkout, communications)

  • Automatically through your device and cookies

  • From service providers (payment, shipping, analytics)

  • From partners or other third parties


How We Use Your Personal Information

We may use your information for:

  • Providing & improving Services (orders, payments, exchanges, account management, personalization)

  • Marketing & advertising (emails, SMS, product promotions, retargeting ads)

  • Security & fraud prevention (account authentication, fraud checks, safety monitoring)

  • Customer communication (support, updates, business relationship)

  • Legal compliance (law enforcement requests, disputes, enforcing policies)


How We Disclose Personal Information

We may share your information:

  • With Shopify, vendors, and service providers (IT, shipping, payment processing, analytics)

  • With business/marketing partners for promotional purposes

  • With affiliates or within our corporate group

  • In business transactions (merger, acquisition, bankruptcy)

  • When required by law or legal process


Relationship with Shopify

Frugalcarts uses Shopify to host and operate its Services. Shopify collects and processes information about your interactions with our store, and may use it for analytics, fraud prevention, and advertising. To learn more, review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.


Third Party Websites and Links

Our Services may link to third-party sites. We are not responsible for their privacy or security policies. Please review those sites separately before sharing your information.


Children’s Data

Frugalcarts does not knowingly collect data from children under the legal age of majority. If you believe your child has provided personal information, please contact us to request deletion.


Security and Retention of Your Information

We implement safeguards to protect your data, but no method is 100% secure. We retain personal information as long as needed to provide Services, meet legal obligations, resolve disputes, or enforce agreements.


Your Rights and Choices

Depending on your location, you may have rights to:

  • Access/know what information we hold

  • Request deletion of your data

  • Correct inaccurate information

  • Request data portability

  • Manage marketing preferences (unsubscribe anytime)

Requests can be made via the contact information below.


Complaints

If you have concerns about how Frugalcarts processes your personal information, please contact us. You may also escalate complaints to your local data protection authority if required.


International Transfers

Your personal information may be transferred or stored outside your country. Where required, we use recognized transfer mechanisms (e.g., EU Standard Contractual Clauses).


Changes to This Privacy Policy

Frugalcarts may update this Privacy Policy from time to time. Updates will be posted on this page, with the revised “Last updated” date.


Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 frugalcarts@gmail.com
📍 G Block Sector 11, G8 Sector 11, Noida, UP, 201301, IN